With many of our customers having not only an ecommerce store, but a bricks and mortar store too, IOCEA understand the importance of providing your customers with excellent service and convenience. We have therefore developed in house the ability to allow your shoppers to order online but collect from in store.
They simply place and pay for their order online, but at the checkout process can select the date at which they can collect their item from store. Once the order has been placed, an email or text message can be automatically sent to update the customer on their order status. Providing a great shopping experience and service to your customer will increase the likeliness of the returning and making a repeat purchase on your store.
As not all online stores have the facility to offer click and collect, providing similar services is also key. By integrating to services such as Collect Plus, we can to provide your customers with the choice of collecting their online order from a local shop or petrol station. With people working long hours, it is essential to provide additional services that enhance their experience of shopping with you.