Olive: Our Order Management System

Operating an eCommerce business can be challenging, but with our custom Order Management System, we’ve made it much easier. Olive is our very own Order Management System, specially developed by in house experts to give you the power to efficiently process your orders individually or in bulk, manage stock, integrate with third party marketplaces such as Amazon and eBay, full integration into couriers and to give you full control to manage and expand your communication with customers. Enhance your online capabilities today, and make your processes more efficient.

Order management for ecommerce

A comprehensive solution for pick, pack and dispatch

Olive is an in-house, fully developed multi-warehouse order management system, that integrates with a wide variety of eCommerce platforms including our own Cshop platform. However, we also integrate into Magneto, Amazon, Ebay, and Shopify- To name just a few. The bespoke Order Management System enables you to manage the stock you wish to sell, and publish that data to your sales channels without the need for multiple entries.

As Olive is a custom built system for you, we strive to automate and perfect your processes where possible to reduce risk of manual errors and enhance your efficiency. Olive offers you the opportunity to capture all of your orders in one simple place – regardless of channel as well as segment per channel so that you can manage your orders, your way, every day. To give you a sense of the range of couriers Olive currently integrates too, we have available Royal Mail, DPD, UPS, FEDEX and many more. 

Why choose our specialist order management system?

Here, we’ve summarised some of Olive's key features, designed with you in mind...

Intelligent Orders Module

  • Order Management - End to end order management from purchase through to dispatch and returns
  • Multi/Virtual Warehousing - Control stock in multiple real or virtual locations
  • Product Management - Fully manage your inventory with our stock management tools
  • Multi Store Management Administer multiple stores from one system

Advanced Integrations

  • Courier Integration - Integrate with your courier of choice to allow customers to track their orders online
  • Sage/Xero Accounting Integration - Connect directly with your accounting software
  • Integration with Amazon, eBay and more - Manage listings and orders with third-party marketplace integrations
  • EPOS System - Integrate your in store systems with your online systems
  • Payment Provider Integrations - Choose one of our payment partners for checkout, including Worldpay, Klarna, Opayo, Openpay and more

Want to know more? Here are some of our other modules!

  • SEO Management - Manage SEO health with ease ranging from URL redirects right through to custom meta data for products and categories
  • Mailing List Management - Manage mailing lists easily, in one place
  • PPD Bulk process orders to improve efficiency and implement automated triggers to enhance communication to customers at each stage
  • Customer Management - Olive allows you to become an expert about your customer, with easy navigation to access a range of data to specific to what your team may need to know when supporting the customer. Whether that be previous orders, opt in status, favourite products, previous pre orders and much more!
  • Data Insights - Access to informative statistics to help with marketing strategy and understanding of user behaviour

Order management warehouse

Solutions tailored to you

When seamlessly integrated with our Cshop website platform and Ioceamailer email marketing platform, the possibilities are endless for eCommerce. With plenty of off the shelf functionality, as well as the options for bespoke integrations, iocea can offer a fully automated and integrated end to end ecommerce solution to mould around your business. Need any more reasons to choose Olive? Get in touch with our team and we can talk to you about your requirements, and how we can adapt the system to suit your needs.